Location:
Rosemont, IL
Employment Type:
Part-Time
Salary:
Competitive
Job Description
Primary Objective of Position:
Creates a friendly and memorable experience for guests by providing prompt and accurate delivery of menu items, and assembling and coordinating all food orders as rapidly as possible.
Job Duties:
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Food Runner ensures guests receive menu items once it is assembled by the Expeditor FOH for prompt service.
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Maintains clean trays and plate covers at all times.
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Checks cleanliness from previous shift and notifies restaurant manager of any problems.
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Sets up, restocks and prepares for shift change and/or close.
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Cleans and sanitizes throughout the shift.
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Obtains and maintains knowledge of all menu items.
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Ensures all orders coming from the kitchen are assembled and complete by tables for pick up by Food Runner.
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Ensures that Micros printers are powered on, function properly and extra printing paper is available.
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Ensures that all overhead heating lamps are turned to “on” position.
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Ensures that plenty of 12 inch plate covers are available and clean.
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Ensures that all necessary condiments are available (packet Mustard, Mayonnaise, to go condiments and bags etc.).
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Ensures that serving utensils are available (soup spoons, dessert forks, tea spoons), and polishes as necessary.
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Ensures that underline plates are stocked and complete with napkins.
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Ensures that 10 inch plates are available for underlines and extra plates.
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Makes sure breadbaskets are available and clean.
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Ensures that clean towels available for wipe downs.
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Checks all orders carefully, and communicates with servers for any items out of the ordinary.
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Makes sure all orders are complete and look expectable for guests.
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As orders arrive from the kitchen matches each kitchen plate with the corresponding Micros table order ticket from printer.
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Makes sure all items are on plates as ordered and marks off the Micros order ticket.
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Assembles and stacks all items for each table separately on trays.
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Makes sure that side dishes are ready and complete with each order.
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Places all cold food items such as salads, sandwiches, cold cuts on other side of shelf away from heat lamps.
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Makes sure that food runner checks all items for completion, accuracy and table numbers.
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Communicates with server and kitchen if something is not correct or missing from an order.
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Keeps expeditor area clean at all times and free from any unnecessary items.
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Ensures all areas are wiped and cleaned upon closing.
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Removes any trash as necessary.
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Assists in side work such as polishing silverware.
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Helps others whenever possible.
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Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
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Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
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Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
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Provides a favorable image of the company at all times to promote its aims and objectives, and to foster and enhance public recognition and acceptance of all of its areas of endeavor.
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Is dressed neatly and well groomed in company approved uniform at all times.
Requirements
Qualifications & Skills:
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Ability to lift and carry very heavy trays 95% of time
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Works indoors 90%; outdoors 10%
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Frequent bending and stooping
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Walks or stands during entire shift
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Ability to clearly communicate with customers and other employees